We accept the following forms of payment:
- PayPal
- Visa
- American Express
- MasterCard
- Discover
- Zelle
- Wire transfer
Yes, an adult signature, 21 years or older, is required for the delivery of all Kings Queens & CO orders.
Yes, the day your item is shipped, your tracking number will be sent to you by email.
We ship using priority 2-day shipping and an adult signature, a person 21 years or older, will be required for the package.
Yes you have to Register to start layaway plans layaway plans are up to 1 year
Yes, we have multiple layers of security to ensure your personal information and payment details are secure.
Yes, we will resize the ring, free of charge, within 30 days of purchase.
We can typically re-size rings by two sizes, either up or down from the original size.
Please note that eternity ring designs cannot be re-sized.
Yes, we ship orders internationally via FedEx and DHL.
The customs office of the destination country or region may impose customs fees, import duties, taxes, and other charges to your international order.
These additional charges required for customs clearance are the responsibility of the recipient.
When your order arrives at customs, you will be contacted by the carrier or the customs office to arrange for the payment of any charges that may be due.
All orders within the state of Florida are subject to 7% sales tax.
If your order is being shipped outside of the state of Georgia, you will not be charged sales tax.
We do not process orders over the phone for security purposes.
If you would like to make a purchase, please visit us at our online store.
All items come with a one year limited warranty against substantive manufacturing defects in materials or workmanship, and normal wear and tear.
Customer negligence is not covered.
Diamonds above 0.10ct each are not covered.
Kings Queens & CO is not responsible for incidental damage on items.
Items are subject to repair at the discretion of the company.
Once you have received your confirmation email stating your item is in the process of being created, we cannot make any changes to the design, metal color or diamond quality.
Kings Queens & CO DOES NOT ACCEPT RETURNS OR ISSUE REFUNDS FOR ANY REASON, however we do allow (1) exchange within 7 days of the delivery date.
In the event you are dissatisfied with your item for any reason, we will allow you to exchange your item for an item of equal or greater value.